Driver detected possible fw hang

I would save the logs before clearing them. Based on the information provided I would suspect you are running an unsupported configuration. All of the errors are related to communication issues between the driver and firmware on the controller. The driver is halting communication with the controller because it is taking too long to respond, and the controller is complaining that the driver is sending commands that it does not understand. My first guess would be that you are using an unsupported driver or operating system.

Does anything stand-out about the above scenario that would cause the array to go offline? Please note this disk array is working perfectly fine for many years and this just started happening recently.

Oh and one more thing. I will certainly reapply the firmware and drivers on the next maintenance window. Is there a recommended command line or tool either from within or outside the OS. Sorry, like I said I'm a bit of a newbie. I am not entirely sure of the root cause but the above steps seemed to do the trick.

Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Hi all, One of my servers keeps rebooting - its got to the point where its occurring twice a week now. Have checked the event logs and all I can see is the following - Controller event log: Fatal firmware error: Driver detected possible FW hang, halting FW.

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We can't always guarantee that the perfect solution to your specific problem will be waiting for you. Preisinformationen anfragen. Vertrieb kontaktieren. Updating the Firmware of the affected PERC controller should resolve the corrupt controller firmware. The firmware can be upgraded from the Dell LifeCycle Controller on boot up by hitting F10 or downloaded from Dells website and installed manually on the server.

To upgrade the DL appliance server manually, the required firmware package can be downloaded from Dell's website. OR click here to Knowledge Base-Artikel erstellen requires sign in. Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase. Feedback Nutzungsbedingungen Datenschutz.